Order Processing
- Orders are processed within 1–2 business days after payment is confirmed.
- You will receive an email confirmation with tracking information once your order has shipped.
Shipping Methods & Carriers
- We partner with trusted global carriers such as FedEx, UPS, DHL, and freight forwarders for larger equipment.
- Shipping method is selected based on order size, destination, and urgency.
- Expedited shipping options are available at checkout.
Estimated Delivery Times
- United States: 3–7 business days
- Europe: 5–10 business days
- Asia-Pacific & Other Regions: 7–14 business days
(Transit times may vary depending on customs clearance and local delivery services.)
Shipping Costs
- Shipping charges are calculated at checkout based on product weight, dimensions, and destination.
- Bulk or high-value orders may qualify for discounted freight rates.
- Customers are responsible for any customs duties, VAT, or import taxes applicable in their region.
Packaging & Handling
- All products are shipped in secure, protective packaging to ensure safe delivery.
- Sensitive electronic equipment is packed with anti-static and shock-resistant materials.
Tracking Your Order
- A tracking number will be emailed once your order leaves our warehouse.
- You can monitor your shipment in real-time via the carrier’s website.
Shipping Restrictions
- We do not ship to P.O. Boxes or APO/FPO addresses.
- Certain high-value products may require signature on delivery.
- Some countries may have restrictions on importing electronic equipment; please check your local regulations before ordering.
Damaged or Lost Shipments
- If your order arrives damaged, contact us within 48 hours with photos of the packaging and product.
- In the rare event of a lost package, our team will work with the carrier to resolve the issue and arrange a replacement.
